Contact & Support

We’re here to help with the VITASUM app, your account, and general product questions.

Send a message

We reply by email. Please do not include sensitive health information you would not send over email.

Email us directly

You can also write to hello@vitasum.health . Please include your app version (iOS or Android) and a short description of what you’re seeing—we’ll get back to you as soon as we can.

What we can help with

  • Account sign-in, subscription, and billing questions
  • Bug reports and feature suggestions
  • Privacy and data requests (see also our Privacy Policy)

What we can’t provide

VITASUM is not a medical device and our team cannot diagnose, treat, or give personal medical advice. For health decisions, please speak with a qualified healthcare professional. App-related questions only, please.

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